JOB BRIEF
Seafood clerks process and display seafood products and related items in a careful, clean, neat, and expedient manner while ensuring that all product is fresh, rotated and well stocked for our customers. Seafood clerks make recommendations for which fish or seafood products to purchase at the counter and handle customer service issues.
JOB DUTIES
- Display counters and cases are arranged, stocked, and replenished with ice and seafood product.
- Check and verify freshness of seafood items in live tanks. Verify and remove foul or spoiled product and rotate merchandise.
- Orally communicate with customers and co-workers on seafood products, prices and services.
- Offer assistance in finding or suggesting the selection of seafood product. Prepare special seafood fillets and cuts as requested by customers.
- Weigh, price, and package customer selections using weigh scales, label machine and wrapping machine.
- Process merchandise according to production guidelines and follow established sanitation standards.
- Keep displays iced according to company policy and change ice as scheduled.
- Receive and unload seafood delivery truck and store product in designated area.
- Receive supplies, organize and maintain inventory of newly received merchandise.
- Monitor cooler, display cases, and tanks for correct temperature to assure product quality.
- Maintain a clean and neat department, free from safety hazards; report hazards to management.
- Work in a safe and proper manner, exercising safe food handling practices.
- Exercise proper safety practices on use of all equipment.
- Operate and clean seafood equipment and tools.
Secondary Job Duties:
- Follows all company guidelines and procedures.
- Verify all product labels, signs and prices are aligned with product.
- Restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.
- Promote items on public address system
- Present favorable impression in dress, personal hygiene and business attitude.
- Notify management of associate theft, customer shoplifting, unauthorized markdowns or property defacement.
- Other duties assigned by management.
QUALIFICATIONS
- High school diploma or equivalent experience.
- Must be 18 years of age.
- Working knowledge of seafood preparation and cuisine and ability to display seafood in a way that attracts passing customers.
- Excellent customer service skills.
COMPETENCIES
-Never- 0%, Occasionally- 1-33%, Frequently- 34-66%, Continuously- 67-100%
Physical Demands:
- Occasionally-Pushing up to 50 lbs., pulling up to 100 lbs., climbing up to 6 foot height, and stooping.
- Frequently-Balancing, kneeling, and crouching.
- Continuously-Standing on tile/concrete, walking on tile/concrete, carrying up to 50 lbs., lifting up to 50 lbs., manual dexterity, crawling, reaching waist/overhead level, talking, seeing, hearing and smelling.
Safety Risk Factors:
- Occasionally-Loud noise, cluttered floor surface, toxic exposure (see material safety data sheets), nuisance dust, fumes, sprays, and hazardous cleaning solutions.
- Frequently-Twisting of back and neck, and slippery floor surface.
- Continuously- Hazardous equipment (mechanical moving parts), contact with sharp objects, and contact with skin irritant.
Other:
- Varied, irregular schedules.
- Working environment involves inside, cold from coolers with duration up to an hour, and wet/humid conditions.